Amazon Listing Errors: Error 18099: Copyright on Product Detail Page

Error Description

The "Error 18099: Copyright on Product Detail Page" indicates that Amazon has flagged a product listing due to suspected copyright infringement. This error can occur if the product detail page includes text, images, videos, or other content that is protected by copyright and used without proper authorization. Amazon enforces strict copyright policies to protect intellectual property rights and ensure compliance with legal standards.

Common Causes:

Unauthorized Use of Images: Using images that are protected by copyright without permission.
Copied Text: Using product descriptions, features, or other text that are copied from other sources without proper attribution or authorization.
Unauthorized Use of Videos: Including videos that are copyrighted and used without the owner's consent.
Branding and Logos: Using logos, brand names, or other copyrighted branding elements without authorization.

Error Solution

To resolve the "Error 18099: Copyright on Product Detail Page" on Amazon, follow these steps:

Review Amazon’s Copyright Policy:
- Familiarize yourself with Amazon’s copyright policy and guidelines. Understand the rules regarding the use of copyrighted content on product detail pages.
Identify the Infringing Content:
- Carefully review your product detail page to identify any content that might be flagged for copyright infringement. This includes images, text, videos, and any other media.
- Look for any elements that may have been sourced from other websites, competitors, or third-party content providers without proper authorization.
Replace Infringing Content:
- Remove any content that could be infringing on someone else's copyright. Replace it with original content that you own or have the right to use.
- For images, use high-quality photos that you have taken yourself or purchased from a reputable stock photo provider with the appropriate licenses.
- Rewrite product descriptions and other text to ensure it is original and does not copy from other sources.
Use Amazon’s Image and Text Guidelines:
- Ensure that all images and text used on the product detail page comply with Amazon’s guidelines. This includes proper formatting, image quality, and avoiding the use of watermarks or unauthorized logos.
Seek Permissions and Licenses:
- If you need to use copyrighted content, seek proper permissions and licenses from the copyright holders. Maintain documentation of these permissions as proof in case of future disputes.
- For brand logos or specific product images, contact the brand owner or manufacturer to obtain the necessary authorization.
Update Product Listings:
- Log in to your Amazon Seller Central account and navigate to the problematic product listings.
- Update the product detail page with the corrected content. Ensure that all new content complies with Amazon’s copyright policies and guidelines.
Submit a Notice of Non-Infringement:
- If you believe that the content on your product detail page does not infringe any copyrights, you can submit a counter-notice to Amazon. Provide detailed information and any supporting documentation to demonstrate that you have the rights to use the content.
- Use the appropriate forms and follow the procedures outlined by Amazon for submitting a counter-notice.
Contact Amazon Support:
- If you’ve tried all the above steps and still encounter issues, contact Amazon Seller Support for assistance. Provide detailed information about the error, the steps you have taken, and any relevant documentation.
- Engage with Amazon seller forums and communities to seek advice from other sellers who might have faced similar issues.

Pro Tip

Advanced Strategies for Managing Copyright Compliance on Amazon:

Implement Content Management Tools:
- Use content management tools to automate and streamline the process of creating, managing, and reviewing content for your product listings. These tools can help ensure that all content is reviewed for compliance with copyright laws before being uploaded.
- Integrate these tools with your inventory management system to ensure seamless data synchronization and avoid copyright-related issues.
Standardize Content Creation Procedures:
- Develop standardized procedures for creating and verifying content for product detail pages. Use predefined templates and workflows for content creation and management.
- Regularly update these procedures to reflect any changes in Amazon’s requirements or your own data management practices.
Use Product Information Management (PIM) Systems:
- Implement a PIM system to centralize and manage all product data, including content. PIM systems help ensure that data is accurate, complete, and consistently formatted across all platforms.
- Integrate your PIM system with Amazon to synchronize data automatically and prevent errors.
Conduct Regular Content Audits:
- Perform regular audits of your product detail pages to ensure that all content is original and compliant with Amazon’s guidelines. Use audit reports to track compliance and address any recurring issues.
- Schedule periodic audits to identify and correct any issues with copyrighted content.
Educate Your Team:
- Train your team on best practices for managing product content and ensuring compliance with copyright laws. Ensure they understand the importance of creating original content and following standardized procedures.
- Provide guidelines and checklists to help your team review and update content effectively.
Monitor Regulatory Changes:
- Regularly review updates from Amazon and industry standards regarding copyright compliance and content management. Stay informed about any changes that might affect your listings.
- Participate in industry forums and communities to learn from other sellers and share best practices.
Optimize Bulk Editing Tools:
- Use Amazon’s bulk editing tools to update content for multiple listings simultaneously. Ensure that bulk updates are accurately configured and comply with platform guidelines.
- Validate bulk editing files before uploading to minimize the risk of errors.
Use Automation for Content Management:
- Implement automation tools to manage data entry and verification processes related to product content. Automation reduces the risk of manual errors and ensures that data is consistently accurate.
- Tools like Zapier or Integromat can integrate with your e-commerce systems to automate content management tasks.
Utilize Competitor Analysis:
- Analyze competitor listings to understand how they manage content within the platform’s limits. Use this insight to refine your own strategy.
- Identify successful patterns and adapt them to your products.
Stay Proactive:
- Establish a proactive approach to managing product content by regularly monitoring for any updates or changes in Amazon’s guidelines.
- Ensure that your content management system is flexible and can quickly adapt to new regulations.

By following these strategies and maintaining a proactive approach to managing product content, sellers can minimize the risk of "Error 18099: Copyright on Product Detail Page" on Amazon, ensuring accurate and compliant product listings. Proper management of content not only helps in preventing errors but also enhances overall visibility, searchability, and sales performance on the platform.

View error on Amazon

Amazon Error: 18099 Error 18099: Copyright on Product Detail Page

Error Description

Error Solution

Pro Tip

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