Amazon Error: 8080 Error 8080: The content in attribute {item_description} does not conform to detail page requirements because it contains HTML or other types of text markup or code

The "Error 8080: The Content in Attribute {item_description} Does Not Conform to Detail Page Requirements Because It Contains HTML or Other Types of Text Markup or Code" occurs when the item description provided for a product contains HTML tags, text markup, or code, which is not allowed by Amazon's listing guidelines.
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Error 8080: The content in attribute {item_description} does not conform to detail page requirements because it contains HTML or other types of text markup or code

Error Description

The "Error 8080" indicates that the item description for a product includes HTML tags, text markup, or code elements that violate Amazon's detail page requirements. Amazon requires item descriptions to be in plain text to ensure that product information is clear, consistent, and accessible across all platforms and devices. Including HTML or other markup can disrupt the appearance and functionality of product listings.

Common Causes:

  1. HTML Tags in Description: The description contains HTML tags such as <p>, <br>, <b>, <i>, or other HTML elements.
  2. Text Markup or Code: The description includes text markup or code snippets that are not supported by Amazon's plain text requirements.
  3. Copied Content: Copying and pasting content from a source that includes hidden HTML or markup.

Error Solution

To resolve the "Error 8080: The Content in Attribute {item_description} Does Not Conform to Detail Page Requirements Because It Contains HTML or Other Types of Text Markup or Code" on Amazon, follow these steps:

  1. Review Amazon's Guidelines:
    • Familiarize yourself with Amazon’s detail page guidelines, which require item descriptions to be in plain text without HTML, text markup, or code.
    • Visit Amazon Seller Central to review the guidelines on item descriptions.
  2. Identify and Remove HTML/Markup:
    • Examine the item description for the SKU in question. Identify and remove any HTML tags, text markup, or code elements.
    • Use a plain text editor to strip out any hidden HTML or markup that may have been included.
  3. Use Plain Text:
    • Rewrite the item description using plain text only. Ensure that all formatting, such as paragraphs and line breaks, is done using plain text conventions without HTML tags.
    • Focus on providing clear and concise product information that adheres to Amazon’s guidelines.
  4. Update the Inventory File:
    • Prepare an updated inventory file with the corrected item description. Ensure that the description is in plain text and free of any HTML or markup.
    • Use Amazon’s bulk upload tools to submit the updated inventory file. Validate the file before uploading to ensure it meets Amazon’s requirements.
  5. Validate the Content:
    • Use online tools or text editors that can convert formatted text to plain text to ensure that no HTML or markup remains in the description.
    • Validate the item description by pasting it into a plain text editor to confirm it contains no hidden tags or code.
  6. Monitor and Verify Updates:
    • After submitting the corrected item description, monitor the status of your SKU updates in Amazon Seller Central.
    • Verify that the SKU is successfully listed or updated without errors.
  7. Educate Your Team:
    • Train your team on Amazon’s requirements for item descriptions and the importance of using plain text. Ensure they understand the consequences of including HTML or markup.
    • Provide guidelines and checklists to help your team review and update item descriptions effectively.
  8. Contact Amazon Support if Needed:
    • If you continue to encounter issues or need further assistance, contact Amazon Seller Support. Provide detailed information about the error, the steps you have taken to address the issue, and any relevant documentation.
    • Seek guidance from Amazon support on the best course of action to resolve the error.

Pro Tip

Advanced Strategies for Managing Item Descriptions on Amazon:

  1. Implement Robust Content Management Systems:
    • Use advanced content management systems to centralize and manage all product descriptions. These systems help ensure data accuracy, completeness, and consistency across all listings.
    • Integrate your content management system with Amazon to synchronize product descriptions automatically and prevent errors.
  2. Standardize Content Creation Procedures:
    • Develop standardized procedures for creating and managing item descriptions. Use predefined templates and workflows to ensure consistency and compliance with Amazon’s guidelines.
    • Regularly update these procedures to reflect any changes in Amazon’s requirements or your own content management practices.
  3. Conduct Regular Content Audits:
    • Perform regular audits of your product listings to ensure that all item descriptions are accurate and compliant with Amazon’s guidelines. Use audit reports to track compliance and address any recurring issues.
    • Schedule periodic audits to identify and correct any issues with item descriptions.
  4. Monitor Performance Metrics:
    • Regularly monitor the performance metrics of your product listings to ensure they meet Amazon’s guidelines and provide a good customer experience. Use performance assessment tools to identify and address any issues.
    • Address performance issues promptly to ensure uninterrupted compliance.
  5. Optimize Documentation Processes:
    • Implement efficient documentation processes to ensure that all required documents for item description management are readily available and accurately maintained. Use digital tools to organize and manage documentation.
    • Ensure that documentation is regularly reviewed and updated to reflect any changes in requirements or product information.
  6. Use Professional Services:
    • Consider hiring professional services or consultants specializing in Amazon compliance and content management. These experts can help navigate the approval process, prepare necessary documentation, and improve your chances of managing item descriptions effectively.
    • Evaluate the cost and benefits of professional services to determine if they are a worthwhile investment for your business.
  7. Stay Informed About Content Policies:
    • Regularly review Amazon’s guidelines and requirements for managing content, including item descriptions. Stay informed about any changes or updates that may affect your ability to manage these descriptions.
    • Subscribe to Amazon’s newsletters and follow their seller blogs for the latest information.
  8. Engage with the Seller Community:
    • Participate in Amazon seller forums and communities to share experiences, seek advice, and collaborate with other sellers. Engage in discussions about managing item descriptions and compliance to gain insights and best practices.
    • Attend webinars, workshops, and events hosted by Amazon or industry experts to stay informed and network with other sellers.
  9. Proactively Manage Product Listings:
    • Establish a proactive approach to managing product listings by regularly monitoring for any updates or changes in Amazon’s guidelines.
    • Ensure that your content management system is flexible and can quickly adapt to new regulations and customer expectations.

By following these strategies and maintaining a proactive approach to managing item descriptions, sellers can minimize the risk of "Error 8080: The Content in Attribute {item_description} Does Not Conform to Detail Page Requirements Because It Contains HTML or Other Types of Text Markup or Code" on Amazon, ensuring accurate and compliant product listings. Proper management of item descriptions not only helps in preventing errors but also enhances overall visibility, searchability, and sales performance on the platform.

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