TikTok Shop Error: 12052153 Restricted Words in Sale Property

The "Restricted Words in Sale Property" error occurs when a product listing on TikTok Shop contains words or phrases that are not allowed, violating the platform’s guidelines and preventing the product from being listed or updated.
Common Errors
TikTok Shop
Restricted Words in Sale Property

Error Description

The "Restricted Words in Sale Property" error on TikTok Shop indicates that the product listing includes one or more words or phrases that are prohibited by the platform. These restrictions are put in place to ensure compliance with legal requirements, maintain a safe and respectful marketplace, and prevent misleading or inappropriate content. Restricted words can include brand names, vulgar language, discriminatory terms, exaggerated claims, or any content that violates TikTok Shop’s policies. Identifying and removing these words is crucial to successfully listing or updating your products.

Common Causes of Restricted Words in Sale Property Errors:

  1. Brand Names: Using brand names that you do not have the right to use.
  2. Vulgar or Inappropriate Language: Including offensive or inappropriate terms.
  3. Misleading Claims: Making exaggerated or unverifiable claims about the product.
  4. Discriminatory Terms: Using language that could be considered discriminatory or offensive.
  5. Violating Policies: Including any terms that violate TikTok Shop’s specific content policies.

Error Solution

To resolve the "Restricted Words in Sale Property" error on TikTok Shop, follow these steps:

  1. Identify Restricted Words:
    • Review the error message to identify the specific words or phrases that are causing the issue.
    • Refer to TikTok Shop’s guidelines or policies for a list of restricted words if provided.
  2. Edit Product Listing:
    • Navigate to the product listing and remove or replace the restricted words with acceptable alternatives.
    • Ensure that the revised description, title, and other properties comply with TikTok Shop’s guidelines.
  3. Avoid Brand Names and Misleading Claims:
    • Do not use brand names or trademarks unless you have explicit permission to do so.
    • Avoid making exaggerated or misleading claims about your product’s features, benefits, or performance.
  4. Use Appropriate Language:
    • Ensure that all language used in your product listing is appropriate, respectful, and free from vulgar or discriminatory terms.
    • Use professional and clear language to describe your product.
  5. Validate Changes:
    • After editing the listing, validate the changes to ensure that no restricted words remain.
    • Use a content checker tool or review the listing manually to confirm compliance.
  6. Refresh and Resubmit:
    • Refresh the product listing page and attempt to save or resubmit the listing.
    • Verify that the error has been resolved and that the listing is successfully updated.
  7. Consult TikTok Shop Support:
    • If you are unsure about specific words or continue to face issues, contact TikTok Shop support for clarification and assistance.
    • Provide detailed information about the error and the steps you’ve taken to resolve it.

Pro Tip

Advanced Strategies for Managing Restricted Words:

  1. Implement Content Filtering Tools:
    • Use content filtering or validation tools to automatically check for restricted words before submitting product listings. These tools can flag prohibited terms and suggest alternatives.
    • Integrate these tools with your TikTok Shop listings to streamline the review process.
  2. Create a Compliant Content Library:
    • Develop a library of pre-approved content that complies with TikTok Shop’s guidelines. This library should include descriptions, titles, and other listing elements that have been vetted for restricted words.
    • Use this library as a reference for creating new listings to ensure compliance.
  3. Standardize Listing Templates:
    • Use standardized templates for product listings that adhere to TikTok Shop’s guidelines. Ensure these templates are free from restricted words and are regularly updated to reflect any changes in policies.
    • Employ these templates consistently to maintain compliance across all listings.
  4. Educate Your Team:
    • Train your team on TikTok Shop’s content policies and the importance of avoiding restricted words. Ensure they understand the guidelines and how to create compliant listings.
    • Provide guidelines and checklists to help your team review and edit listings effectively.
  5. Use SEO Best Practices:
    • Optimize your product listings using SEO best practices while avoiding restricted words. Focus on using relevant keywords that are allowed and enhance your product’s visibility.
    • Conduct keyword research to identify effective, compliant keywords that can replace restricted terms.
  6. Monitor Policy Updates:
    • Regularly review TikTok Shop’s guidelines and updates regarding restricted words and content policies. Stay informed about any changes that might affect your listings.
    • Participate in TikTok Shop forums and communities to learn from other sellers and share best practices.
  7. Regularly Audit Listings:
    • Perform regular audits of your product listings to ensure ongoing compliance with TikTok Shop’s guidelines. Identify and correct any instances of restricted words.
    • Use audit reports to track compliance and address any recurring issues.
  8. Leverage Customer Feedback:
    • Pay attention to customer feedback regarding your product listings. If customers report issues related to content or language, review and adjust the listings accordingly.
    • Use feedback to improve the quality and compliance of your listings.
  9. Develop a Review Process:
    • Implement a thorough review process for all product listings before they go live. This process should include checking for restricted words and ensuring overall compliance.
    • Use a multi-step review system involving different team members to catch potential issues.
  10. Maintain Clear Communication with Support:
    • Maintain open communication with TikTok Shop support. If you encounter frequent issues with restricted words, discuss your concerns with support to gain a better understanding of the guidelines.
    • Document all communications for reference and follow-up.

By following these strategies and maintaining a proactive approach to managing content, sellers can minimize the risk of "Restricted Words in Sale Property" errors on TikTok Shop, ensuring accurate and compliant product listings. Proper content management not only helps in preventing errors but also enhances overall visibility, searchability, and sales performance on the platform.

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