TikTok Shop Error: 12052249 Product Name Length Error

The "Product Name Length Error" occurs when the product name entered for a listing on TikTok Shop exceeds the maximum allowed character limit, preventing the product from being listed or updated.
Common Errors
TikTok Shop
Product Name Length Error

Error Description

The "Product Name Length Error" on TikTok Shop indicates that the name of the product entered in the listing exceeds the character limit set by the platform. Product names are crucial for searchability, clarity, and effective marketing, but they must adhere to specific length constraints to ensure they are fully visible and properly formatted on the platform. Exceeding this limit can disrupt the listing process and affect the visibility and presentation of your products.

Common Causes of Product Name Length Errors:

  1. Excessive Characters: Entering a product name that surpasses the maximum character limit allowed by TikTok Shop.
  2. Overly Detailed Names: Including too much detail or redundant information in the product name.
  3. Typographical Errors: Mistakes such as adding extra words or repeated phrases.
  4. Bulk Upload Errors: Errors in bulk upload files where product names exceed the allowable limit.
  5. Misunderstanding Name Length Constraints: Lack of awareness of TikTok Shop’s character limits for product names.

Error Solution

To resolve the "Product Name Length Error" on TikTok Shop, follow these steps:

  1. Verify Name Length Limit:
    • Review TikTok Shop’s guidelines or documentation to understand the maximum allowed character limit for product names.
    • Ensure you are aware of the specific length constraints applicable to your product listings.
  2. Review and Edit Product Name:
    • Check the length of the product name entered for the listing. If it exceeds the allowed limit, edit the name to reduce its length.
    • Focus on including only the most essential and relevant information in the product name.
  3. Use Concise and Clear Names:
    • Create a concise and clear product name that accurately describes the product without exceeding the character limit.
    • Avoid using redundant or unnecessary words that do not add value to the product name.
  4. Correct Typographical Errors:
    • Review the product name for any typographical errors, such as repeated phrases or extra words.
    • Correct any mistakes and re-enter the product name accurately.
  5. Optimize Bulk Upload Files:
    • If using bulk upload tools, review and correct your CSV or Excel files to ensure product names do not exceed the allowable limit.
    • Validate your bulk upload files before submission to prevent errors.
  6. Refresh and Resubmit:
    • After editing the product name, refresh the product listing page and attempt to save or resubmit the listing.
    • Verify that the error has been resolved and that the listing is successfully updated.
  7. Clear Browser Cache and Cookies:
    • Clear your browser’s cache and cookies to ensure that you are viewing the most recent version of your listing.
    • Try using an incognito or private browsing mode to see if the issue persists.
  8. Contact TikTok Shop Support:
    • If you’ve tried all the above steps and still encounter issues, contact TikTok Shop support for assistance. Provide detailed information about the error and the steps you’ve taken to resolve it.
    • Engage with TikTok Shop forums and communities to seek advice from other sellers who might have faced similar issues.

Pro Tip

Advanced Strategies for Managing Product Name Length:

  1. Implement Naming Conventions:
    • Develop and adhere to standardized naming conventions for your products. This helps ensure that all product names are concise, clear, and within the character limit.
    • Use a format that includes essential elements like brand, model, and key features without being overly verbose.
  2. Utilize Abbreviations and Keywords:
    • Use industry-standard abbreviations and relevant keywords to shorten product names while maintaining clarity.
    • Ensure that the abbreviations are commonly understood by your target audience to avoid confusion.
  3. Conduct Regular Reviews:
    • Perform regular reviews of your product names to ensure they comply with TikTok Shop’s guidelines. Identify and correct any names that exceed the character limit.
    • Use review reports to track compliance and address any recurring issues.
  4. Educate Your Team:
    • Train your team on best practices for creating product names that adhere to TikTok Shop’s character limits. Ensure they understand the importance of concise and clear naming.
    • Provide guidelines and checklists for naming products effectively.
  5. Use SEO Best Practices:
    • Optimize your product names using SEO best practices to enhance visibility while staying within character limits. Focus on including high-impact keywords that improve searchability.
    • Conduct keyword research to identify the most relevant and effective terms to include in product names.
  6. Monitor Competitor Listings:
    • Analyze competitor listings to understand how they name their products within the character limits. Use this insight to refine your own naming strategy.
    • Identify successful naming patterns that can be adapted for your products.
  7. Leverage Product Tags and Descriptions:
    • Use product tags and descriptions to provide additional details that cannot be included in the product name due to length constraints. This helps maintain a clear and concise product name while still conveying important information.
    • Ensure that tags and descriptions are detailed and accurately describe the product’s features and benefits.
  8. Utilize Bulk Editing Tools Wisely:
    • Use TikTok Shop’s bulk editing tools to update product names for multiple listings simultaneously. Ensure that bulk updates are accurately configured and do not exceed the character limit.
    • Validate bulk editing files before uploading to minimize the risk of errors.
  9. Stay Updated with Platform Guidelines:
    • Regularly review TikTok Shop’s guidelines and updates regarding product listings and name lengths. Stay informed about any changes that might affect your naming practices.
    • Participate in TikTok Shop forums and communities to learn from other sellers and share best practices.
  10. Implement Data Validation Rules:
    • Set up data validation rules within your inventory management system to ensure that product names entered into your system comply with length constraints and formatting guidelines. These rules can flag potential issues before the product listing is submitted.
    • Use validation scripts or tools to automatically check for compliance with platform guidelines.

By following these strategies and maintaining a proactive approach to managing product name lengths, sellers can minimize the risk of "Product Name Length Error" on TikTok Shop, ensuring accurate and compliant product listings. Proper name management not only helps in preventing errors but also enhances overall visibility, searchability, and sales performance on the platform.

Get more out of your multichannel business the easy way with EasyChannel!

14-day free trial
No credit card needed!
Full access from day one
MacBook mockupiPhone mockup
Cookie Consent

By clicking “Accept”, you agree to enhance site navigation by storing "cookies" on your device. Cookies help us analyze site usage and assist in marketing products that can help you, providing you with a personalized experience. Your data or external website usage is never shared.

View our Privacy Policy for more information.
Cookie settings
Cookie Consent

By clicking “Accept”, you agree to enhance site navigation by storing "cookies" on your device. Cookies help us analyze site usage and assist in marketing products that can help you, providing you with a personalized experience. Your data or external website usage is never shared.

View our Privacy Policy for more information.